It's your job too
We're usually grateful in either case. A client who's interested and engaged, who has an idea of why they need a website and what they're trying to achieve is serious about making it happen. Someone who 'needs a website, just a few pages, how much?' doesn't sound as though they're very serious at all.
Of course, you may understand that you need a website but are uncertain about where to start. That's understandable and it's why we created our Free Website Checklist. Download it and you'll find 20 simple questions that will help us understand what you're after and decide whether we can help or not.